Claims
A claims process built for speed and clarity
Most settlements completed within 7–14 working days. Submit your claim below - a specialist will be in touch within 24 hours.
How it works
Four steps to resolution
1
Submit
Lodge your claim with supporting documentation.
2
Review
Specialist assessor assigned within 24 hours.
3
Adjudicate
Investigation completed and decision issued.
4
Settle
Funds released to your nominated account.
Submit your claim
All submissions are encrypted and reviewed by a named specialist.
Required documentation
- Policy number and certificate
- Government-issued ID of insured
- Transaction or incident evidence
- Proof of loss (statements, screenshots)
- Police or regulatory report (if applicable)
- Bank details for settlement
Emergency support
For active incidents requiring immediate response.
+44 (0) 20 7946 0911
24/7 · all time zones